Returns & Refunds Policy

Australian Consumer Law

Nothing in this policy excludes, restricts or modifies any guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.

Custom and made-to-order wheels

Many Unique Wheels products are manufactured or finished to a customer's selected vehicle specifications, dimensions, offsets, colours or finishes. Change-of-mind returns may not be available once custom production has commenced. We will clearly confirm the approved specification before production.

Faults, damage or incorrect supply

Contact us promptly if goods arrive damaged, appear faulty or do not match the confirmed order. Keep the goods, packaging and photographs available while we assess the issue. Where required by law, an appropriate remedy may include repair, replacement or refund.

Payment-provider refunds

Approved refunds for purchases paid through PayPal or Afterpay will be processed through the relevant payment channel where required. Afterpay refunds are initiated by the merchant and Afterpay adjusts the customer's payment schedule or returns amounts already paid.

Contact

Email sales@uniquerides.net.au with your order reference and details of the issue.

Last updated 8 August 2026.